Client testimonials
Read what our clients have to say:
"Just a quick email to express my gratitude to you for the past week. Regardless of the result of the decision, I am extremely grateful that you were on my side of the table, and of the professional and insightful approach, attitude and counsel I received."
"Malcolm, I thank you again, on behalf of , XXX and myself, for the significant patience, time and effort that you and your colleagues have put into everything to date. I am truly pleased with the result and feel that justice was done."
" Maurice, thank you so much. Not only have you been so clever in your work, but you have also been so good-hearted towards me. Always patient and reassuring. Thank you for keeping XXX and I safe, I will always be indebted to you. You truly are a very kind, compassionate and talented man."
“Thank you very much for all your help ... I simply cannot thank you and your firm enough for making this such a simple and pain free process...”
" Michael, I just wanted to sincerely thank you for all of your hard work and dedication over the past few months. With your focus, professionalism, tact and strategic execution, we got the outcome we desired without the emotional turmoil ...I wish you all the best with your career, and thanks again."
" ..... I am SOOOOO delighted with the service I got. I shall recommend you to ANYONE who is unfortunately in the position I was. I am deeply grateful."
"Justin, whatever happens next, thank you. I appreciate your wise counsel and rapid reaction over the last week ... Thanks so much again for everything."
"Mal, just a quick note to thank you for all your hard work this year. My relationship with xxx is functional and civil and continues to improve thanks in no small part to you and your team."
"A belated thank you for your help and support. I was lucky to have such a clever, empathic and accessible advocate. I am very glad to have settled the matter and feel very comfortable with the outcome."
" ... Could you thank Michael for his efforts in drafting the letter. I am appreciative of the professional service from both of you.”
“I don't have words to praise and appreciate enough the help I'm getting from Jayson ... I would have given up by now if I hadn't got help from Jayson.”
"Thank you so very much. I have been so fortunate to have such a great team of friendly experts from Watts McCray to help me through settlement, child support and divorce proceedings. Especially a big thank you to Justin & Sarah who has been a constant contact throughout much of my turmoil. Thank you.
Thank you so very much for your time and patience Marika."
"Malcolm, ... I would like to thank you again for navigating me through a complicated family law system. You kept your promises and delivered a result that I can live with. As a legal practitioner you are one of the best, as a person you are also at the top of my list."
"Thank you for your time today. I am deeply grateful for your no-nonsense, business-like approach.
When the time is right, I will be calling on your services."
" I just wished to extend a huge THANK YOU for helping me complete on XXX (you really were a great support during a trying time – yet we got there, phew!) ..."
"I thank my instructing solicitor for his continuing instructions in this matter. I note that Ms O’Grady was of great assistance to counsel during the course of the two days. She is a most gifted and diligent solicitor."
"… thank you so much for your support for XXX and myself. We appreciate the time and dedication you have given to assist us at such short notice.
This is the first time that I have seen XXX with so much confidence in a lawyer and it has allowed him to settle down (a bit!). Once again, thank you for your support …"
"I would like to thank you personally and also the larger organisation of Watts McCray for guiding me through the family law system and delivering a result in a timely and cost effective manner.
I was impressed from my first phone enquiry where a person with legal experience listened to my situation and directed me to the appropriate area of your business. None of your competitors that I rang handled this initial contact as elegantly or as efficiently. From that point forward my experience with Watts McCray was impressive.
As you know my matter was with another family law firm when I came to you for advice. I had six weeks with Christmas in-between before the hearing and I was anxious about the decision to change my representation. I had been with another firm for more than 2 years. They had extensive history on the matter and advised me that my risk was high to make a change at this stage of the proceedings. I was dissatisfied with their service and could not see a result for the investment that I had made. You made my options clear and the range of consequences that those decisions could possibly bring. You addressed my concerns one at a time and nominated Malcolm Gittoes-Caesar as my lawyer.
After confirming "the fit" between Malcolm and myself at a meeting organised by you, Malcolm and I proceeded to work well together. Malcolm was sensitive to my needs, he knew the law well and understood my pain points. He then proceeded to address each of the issues extremely well, in a very short amount of time. This is a skill I have not seen before in your industry and something that is intuitive for Malcolm. He committed to dead lines and kept his promises. He allocated internal resources as appropriate and made suggestions that I had not heard in the previous two years of dealing with lawyers. Sourcing an appropriate barrister within a short time frame was achieved and I was pleased with the performance and the collaboration of the Lawyer and Barrister team. The three of us worked together under the pressure of dealing with difficult opponents and the structure of the family courts.
On the morning of the hearing Malcolm invited me to his office and we made our way to court together. When your life's
work is on the line and years of preparation and manoeuvring are now behind you compressed in one day it is extremely comforting to have an experienced practitioner beside you. I would like to extend my sincere gratitude to Malcolm for leading me though a difficult and stressful situation while delivering a result that I can live with."
"Thank God I met you …. Thank you for everything. Forever grateful."
"It has been one year since I spent two days in Court with you ... I thought of those two days, and how you both fought for my family and for myself.
I wanted you both to know that I will never forget what you have done for my children, for my family and for myself. Thank you for all that you did for me on those two days, when I was terrified! Thank you for all that you did in the two years leading up to those two most important days.
I will never forget what you both did for me. And I will never be able to thank you both enough for what you have done for me and my family."
"Thank you to you and other staff for your tremendous efforts in achieving the outcome of Divorce that I set out to achieve last year. Thanks for your help and advice with this."
" I would like to express my sincere gratitude for all your help on my recent family law matter. I appreciate how you explained to me what each sentence means on papers and answered my questions. It was the best decision that I came to seek your help. Hopefully I will see you again in future for happier matters!!"
" ... I am very impressed at your professionalism and the assistance and advice I have received from yourself and Barry Frakes to date. I do not believe that any other firm or Solicitor would be able to match what I have received from yourself and Barry. Therefore I would like you and Watts McCray to continue acting on my behalf ..."
" Malcolm, thanks for your time the other day ... it was nice for both of us to have dealings with a good family law solicitor ... would be happy to recommend you to anyone who needs a good family law solicitor."
"On a formal note, I would also like to commend the work of Collette McFawn. I believe Collette’s rigour, professionalism and practical approach to our matter has directly lead to such a positive outcome. Counsel attributed the success of the settlement to Collette’s work and the detailed orders she had prepared. Counsel also greatly praised her detailed preparation and highly efficient work practices. All the people and witnesses involved in my case over the last two years only had positive dealings and high regard for Collette’s manner and work.
I also understand that Watts McCray is a team environment and I extend my thanks to all your staff and specialists.
Given the difficult and emotional terrain of family law, thank you very much."
"I was referred to Watts McCray some years ago and I now consider them as my Solicitor! Initially my relationship with Watts McCray was formed around an advisory role in a family situation that had the potential to become negative. The information I received was solid. The approach of my Solicitor was patient and non judgmental which helped me feel like a valued person rather than an ignorant and frightened fool (which deep down I truly felt!).
Unfortunately my circumstances declined and my relationship with Watts McCray stepped up to representation in the Family Court. I was serviced by the same Solicitor the entire way, that was so important to me. In my situation of family chaos I was able to trust her as she applied a consistently calm and extremely competent approach. Watts McCray often felt like the only responsive and stable thing in my life at the time!
I had not had any court experience in the past, nor had I experienced the traumatic situation that I was facing so I was unsure, quite frightened and even ashamed about the whole process. I never felt pressured by Watts McCray, in fact quite the opposite. Watts McCray was the even-keel, my Solicitor always presented an approach that focused on a fair and speedy resolution yet did not suggest compromise on my personal dignity or values. Her personal encouragement also made me feel I could keep my chin up.
There were times where I felt exasperated at the declining situation and she continued to be a calm rock for me. Knowing that my Solicitor was on the case and that she cared gave me peace and hope that I was covered.
12 months after Court Orders were issued I discovered that one of the Court Orders had not been fulfilled. My Solicitor had since become a Barrister and was no longer with Watts McCray, however, Watts McCray picked up the ball and resolved it speedily."
"Thank you very much for your professional, prompt and courteous service."
"I just wanted to say thank you so much for all your help over the last few months. Your quick and efficient response online has been excellent and I wouldn't hesitate in choosing/recommending Watts McCray in the future."
"Thank you. It has been a pleasure dealing with you and your company. I will have no hesitation recommending you to anyone and using your services again myself. Once again, thank you very much."
"I have been meaning to write to thank you for your invaluable help in getting my settlement done. I really appreciate that you took it on right away and I was very pleased with the outcome."
"Thank you very much for the way you handled my file over the last couple of years. As you know, when a person is faced with a problem like mine, your only hope is the lawyers who represent you. You did that job splendidly and the confidence I gained because of that was immense. Thank you again for that."
"I want to express my sincere thanks for your quick response and help through this trying time. You truly made this situation alot easier to deal with."
"Thank you so much for everything; I'm so glad it's all over. I am amazed at how easy it was. I thought being overseas would make the process more difficult and that it would take a lot longer than it did. I will certainly recommend your website to anyone who finds themselves in need of a simplified divorce. Thanks again."
"Your professionalism as well as that of your colleagues is to be commended. Both Wayne and myself really do want to thank you for all that you did and being understanding of our needs and frustrations over the course of the last several months.
We are a long way off from having harmony with the other side but only time can change that.
Again many thanks and we will indeed advise you of our outcome with the unfortunate situation that occurred last Friday."
"Thank you again I AM LEGALLY DIVORCED. You were great and I hope your bosses appreciate your excellent work. If you ever need a recommendation I can provide one for you and your firm."